Humanitarian Settlement Program

The Humanitarian Settlement Program is a nationwide program funded by the Department of Home Affairs dedicated to supporting newly arrived refugees and humanitarian entrants during their initial settlement in Australia.

AMES Australia has been a leading provider of Settlement Programs since 2005, and currently delivers the Humanitarian Settlement Program in Victoria, South Australia and Tasmania.

Collaborating with a network of organisations, AMES Australia ensures the delivery of comprehensive government-backed support through a range of essential services. To explore our trusted partners, visit our Humanitarian Settlement Program Service Delivery Network page.

To see if you are eligible for the HSP Program, please visit our Eligibility for HSP page.

Program Services

Case Management
Accommodation Services
Specialised Services
Volunteer Program
Translation Service

To learn more about individual services, please visit our Settlement Services page.

Between October 2005 and June 2017, AMES Australia assisted over 50,000 newly arrived refugees and humanitarian entrants with their settlement journey throughout Victoria:

19,000+ under Integrated Humanitarian Settlement Strategy (IHSS) between October 2005 and March 2011; and
21,000+ clients Humanitarian Entrants assisted through Humanitarian Settlement Services (HSS) from April 2011 until June 2017.
Since July 2017, through the current Humanitarian Settlement Program (HSP), AMES Australia has supported over 46,000 refugees and humanitarian entrants.

To learn more about the program, please Contact Us.

From October 2017, AMES Australia (alongside consortium partners and sub-contractors) began delivering the Humanitarian Settlement Program (HSP) in Victoria, South Australia and Tasmania.

HSP is funded by the Australian Government Department of Home Affairs. Go to www.homeaffairs.gov.au for more information.

Humanitarian Settlement Program